Network Performance Management

This solution aims at managing your complete WAN infrastructure. It includes tools for WAN link availability monitoring, WAN link performance monitoring, Router availability and health monitoring, Backup of network device configurations, and syslog monitoring.

Datacenter and Server Management

This solution aims at managing your datacenter infrastructure and your applications. It includes tools for server monitoring, application monitoring, eventlog monitoring, firewall log analysis, and shared password management. 

HelpDesk and Desktop Management

This solution aims at managing your desktops and users. It includes tools for helpdesk, asset management, desktop management, active directory management, and a self-service portal for password reset. 

ITIL

This solution aims at aligning your IT Service Management policies with some of the good practices prescribed by ITIL. It includes an ITIL ready helpdesk and monitoring tools for both inhouse IT departments as well as service providers who offer ITIL based managed services.